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Cart & checkout questions
When will my order ship?
In-stock items ship in 2–3 business days with free Canada-wide shipping. You’ll get tracking by email as soon as it’s on its way.
What is your return policy?
Return unused items in their original packaging within 30 days for a full refund — just reach out and we’ll send a prepaid label.
Are your chairs covered by a warranty?
Yes. Our seating is backed by a limited lifetime warranty on frames and mechanisms — built to last, and guaranteed to.
Can I change my order after checkout?
Contact us within 24 hours and we’ll do our best to update quantities, colours, or the shipping address before it leaves the warehouse.
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